Privacy Policy

Forge Learning Privacy Policy relating to how we handle information we receive through our website

Forge Learning is aware and understands the issue regarding privacy on the Internet and data protection as a result we will explain how we handle the information we receive through our website.

The technology we use collects information such as domains name, search engines used and keywords searched on and this information is collated to identify number of visits to our website and other such statistics for the purposes of improving our website and our marketing. This information will not be used for any other purposes.

However, you may wish to provide us with additional information to allow us to respond to your requests for further contact. Forge Learning will not provide this information to anyone else. Further, you will always be given the opportunity to say that you do not wish to receive further information via an ‘unsubscribe’ button at the end of all our marketing messages.

Any information we collect via either of the methods stated above will be held for as long as necessary to conduct business relationships. It will be stored securely and you will have the right to access any information held by us in respect of you, as demanded by Data Protection legislation.

By using this site, you signify your assent to Forge Learning’s Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right, at our discretion, to change modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.

If you have any questions or comments please contact us via the contact details on our contacts page.

Forge Learning Privacy Policy relating to how we handle information we receive from Individuals enrolled onto day courses, events, workshops or any other unaccredited event with Forge Learning.

What information do we collect from you?

Your name
Your e-mail address
The name of your workplace

If the training/event/workshop content requires you to use and interact with sharp edge tools and/or campfires, and/or anything else perceived as potentially high risk, we will ask you to complete a medical information questionnaire

Why do we collect this information?

So we can be polite and call you by your name.

So we can contact you about your booking

So we can let you know about future events you may be interested in. We will ask you to confirm this is ok when we see you at our event. If you’d like to opt out of marketing e-mails, you can unsubscribe using the unsubscribe button at the end of any of our marketing e-mails.

Often your booking is made via your workplace and your event/course/workshop is paid for by them. We need to know who to send the invoice to.

We need to know if you have any medical issues/health problems which may impact on your involvement during the course/event/workshop. It is our responsibility to provide adequate First Aid provision, so our first aider needs to know if there is any existing medical issue which may impact on their treatment of you, should you have an accident whilst with us.

If you do have a major accident and require further help from paramedics/hospital, we will give your medical questionnaire directly to them quickly and efficiently without having to slow down your treatment.

Who might we share this information with?

We will not share your information with anyone.

What do we do with your information?

We will keep your booking information on file in our records until after the event/training/workshop is over.

If you have ‘opted in’ we will keep your e-mail address to use for our marketing and will e-mail you periodically with information about upcoming events which may be on interest to you. If you’d like to opt out of marketing e-mails, you can unsubscribe using the unsubscribe button at the end of any of our marketing e-mails.

If you do have a major accident during your time with us and require further help from paramedics/hospital, we will give your medical questionnaire directly to them quickly and efficiently without having to slow down your treatment.

Information Security

We work hard to keep your data safe. We use an appropriate combination of technical and organisational measures to ensure as far as reasonably possible, the confidentiality, integrity and availability of your information at all times.

How long do we keep hold of your information?

We will keep your name and booking information for the duration of your booking until the event/training/workshop finishes.

Any medical information you have given us will only be used if needed during your attendance at our training/event/workshop. The form you complete will be destroyed after the duration of your training/event/workshop.

If you have ‘opted in’ we will keep your e-mail address to use for our marketing and will e-mail you periodically with information about upcoming events which may be on interest to you. . If you’d like to opt out of marketing e-mails, you can unsubscribe using the unsubscribe button at the end of any of our marketing e-mails.

How can I access the information you hold about me?

Please e-mail our data controller Sarah Klaes sarah@forge-learning.co.uk

Forge Learning Privacy Policy relating to how we handle information we receive from Students enrolled on accredited training courses

What information do we collect from you?

Our booking form requires you to tell us your name and give us some information about your previous experience and qualifications

During the booking process we will collect your name, e-mail address and workplace details.

If the training content requires you to use and interact with sharp edge tools and/or campfires and/or anything else potentially high risk, we will ask you to complete a medical information questionnaire.

We will ask you to complete an enrolment form which asks you for your name, e-mail address, address, phone numbers and work status (e.g. employed full time? Part time?)

Why do we collect this information?

We ask you to complete a booking form so we can ensure you are eligible to access the course you wish to book onto. All of our accredited courses have minimum entry requirements.

We collect information when we book you onto the course, we need it to be able to contact you with your course details, be polite and call you by the correct name and ensure your workplace has information it needs for you. We will invoice the workplace for your course fees, unless you are paying yourself.

We need to know if you have any medical issues/health problems which may impact on your involvement during the course. It is our responsibility to provide adequate First Aid provision, so our first aider needs to know if there is any existing medical issues which may impact on their treatment of you, should you have an accident whilst with us.

We will correspond with you (usually via e-mail) with you during the registration period of your course (usually two years). Some of our courses require a workplace assessment, on-going deadlines, and allows you to submit work on an on-going basis.

If you have ‘opted in’ to receive our on-going marketing, we will let you know about future events you may be interested in. If you’d like to opt out of marketing e-mails, you can unsubscribe using the unsubscribe button at the end of any of our marketing e-mails.

We ask you for your details via an enrolment form for the following reasons:

1) So we can use the information to enrol you onto the course you are undertaking with the awarding body, ITC First.
2) We can keep effective records of your training and progress, know where to send your certificate to, how to contact you during your course’s progress and where to come to for any workplace assessments (Forest School Leadership qualification only)

Who might we share this information with?

We have to share your registration information with;

ITC First – who will need to keep your enrolment data for the lifespan of your enrolment. This will be 2 years from the start date of your course. You can view their privacy statement here; ITC First Privacy Notice

If you do have a major accident and require further help from paramedics/hospital, we can give your medical questionnaire directly to them quickly and efficiently without having to slow down your treatment.

If you do not complete your qualification, we might share your name and uncompleted status with others – e.g. your employer, the Forest School Association, any other professional body who may wish to check your ‘qualified’ status with us.

What do we do with your information?

We will send it to ITC First to manage your enrolment and qualification administration.
All our information is sent via encrypted e-mail.

We will keep your contact information (name, address, work address, e-mail address, phone numbers) on file in our records until after the training registration is completed. This is usually two years from the start date of your course.

If you choose to ‘opt-in’ to receiving our marketing information, we will keep your e-mail address to use for our marketing and will e-mail you periodically with information about upcoming events which may be on interest to you. . If you’d like to opt out of marketing e-mails, you can unsubscribe using the unsubscribe button at the end of any of our marketing e-mails.

If you do have a major accident during your time with us and require further help from paramedics/hospital, we can give your medical questionnaire directly to them quickly and efficiently without having to slow down your treatment.
We will keep your name and qualification status (passed or failed) plus the date of your course on file indefinitely to adequately record our pass/fail rates.

Information Security

How long do we keep hold of your information?

Any medical information you have given us will only be used if needed during your attendance at our training. The form you complete will be destroyed after the duration of your training.

If you choose to ‘opt-in’ for our marketing e-mails, we will keep your e-mail address to use for our marketing and will e-mail you periodically with information about upcoming events which may be on interest to you. If you’d like to opt out of marketing e-mails, you can unsubscribe using the unsubscribe button at the end of any of our marketing e-mails.

We will keep your name and qualification status (passed or failed) plus the date of your course on file indefinitely to adequately record our pass/fail rates.

How can I access the information you hold about me?

Please e-mail our data controller Sarah Klaes sarah@forge-learning.co.uk